Illinois Bill Would Ban Anonymous Complaints Against Nursing Homes

Anonymous complaints concerning Illinois nursing homes would no longer be accepted, or investigated, under a bill currently in the state House of Representatives.

The bill, H.B. 5601, which was introduced earlier this year, would amend the Illinois Nursing Home Care Act to require identifying information about people filing neglect or abuse complaints.

Under the bill, the identifying information would be kept confidential by the Illinois Department of Public Health.  However, nursing home investigators would be able to contact people who filed complaints should they desire further information.

An excerpt from the Pekin Daily Times article of April 15, 2016 titled “Bill would ban anonymous complaints against Illinois nursing homes“:

But advocates for both nursing home residents and employees of nursing homes oppose the bill, which was approved last week by a House committee and could receive a full House vote anytime before being considered by the Senate.

Those advocates said some people fear retaliation against themselves or their loved ones by nursing homes and would make complaints to the state’s nursing home hotline (800-252-4343) only if they wouldn’t have to leave their name.

Wendy Meltzer, executive director of Chicago-based Illinois Citizens for Better Care, said the nursing home industry isn’t thinking of residents when it supports the bill.

“They want people not to file complaints,” she said, adding that bill supporters aren’t considering the vulnerability, health and varying personalities of nursing home employees, residents and residents’ family members.

According to the April 15 State Journal-Register article titled “Bill would ban anonymous complaints against nursing homes,” approximately 20% of the 5,600 complaints about nursing homes and other long-term care facilities in 2015 were filed anonymously.

The bill is further discussed in the Pekin Daily Times and State Journal-Register articles mentioned above, as well as the McKnight’s article of April 17 titled “State bill would ban anonymous complaints against nursing homes.”


Should someone you care for experience Illinois nursing home abuse or neglect or a nursing home accident – or suffer an injury at a similar health care facility such as an assisted living facility, retirement home, skilled nursing facility (SNF) or hospital – please contact the Elman Joseph Law Group at (773) 392-8182 to discuss the situation and to see if filing an injury lawsuit is warranted.  This no-obligation legal consultation is free and confidential.   

Elman Joseph Law Group’s Lead Attorney, Tony Elman, is a personal injury trial lawyer.  Over the last 20+ years Elman Joseph Law Group has handled over 10,000 Illinois personal injury lawsuits.

During this 20+ year period, Elman Joseph Law Group has built a reputation for its courtroom trial performance, including getting large verdicts for smaller cases.

To speak directly to Tony Elman, Lead Attorney of the Elman Joseph Law Group, call (773) 392-8182 at any time.  This legal consultation is free and confidential.   Elman Joseph Law Group works on a “contingency” basis…Elman Joseph Law Group’s clients never pay a fee unless and until they receive monetary compensation. 

Elman Joseph Law Group, LLC handles Chicago area and other Illinois personal injury lawsuits as well as wrongful death lawsuits.